Report it, request it, or update it, in a minute.

Everything an owner, tenant, or conveyancer usually needs from us is here. Each form goes straight to your building's manager and is logged against the building.

Report maintenance
Request a certificate
Update your details
Resources
Client login

Maintenance

Report a maintenance issue

Common property problems: leaks, lighting, doors and gates, lifts, gardens, cleaning. Add a photo if you can; it saves a site visit.

Emergency? If there is a risk to people or serious water or fire damage, call 03 9123 4567 now. Use this form for anything that can wait until the next business day.

Your name

Phone

Lot or unit number

Building address

Where is the problem?

What's wrong?

How urgent is it?

Photos (optional)

Up to 5 photos, 10 MB each.

Company

You'll get a copy by email. See our privacy policy.

Certificates

Request an Owners Corporation certificate

For sales, refinancing, and due diligence. Certificates are issued within the statutory period, and the prescribed fee applies. We'll confirm the fee and any attachments before we issue it.

Conveyancers and solicitors: include your file reference so the certificate comes back matched to your matter.

Your name

Firm (if acting for an owner)

Your file reference

Building address

Lot number

Needed by

Certificate type

Notes

Authority to act (optional)

Up to 5 files, 10 MB each.

Company

We'll reply with the fee and timing before issuing. See our privacy policy.

Your details

Update your details

Moved, changed your email, let the lot, or sold it? Tell us here so levy notices and meeting notices reach the right person.

Your name

Building address

Lot number

What has changed?

New details

Supporting document (optional)

For ownership transfers, attach the transfer or settlement notice. Up to 5 files, 10 MB each.

Company

We may call to confirm changes to ownership. See our privacy policy.